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Shipping
We ship only to the billing address of the cardholder or to a verified shipping address. The verified shipping address is the address on file from your credit card company or a manually verified address by U&O Distribution after the order is placed. If the information you provide us does not match, we will not process your order. If an order is placed where the shipping and billing address does not match we will put the order on hold for manual verification. The lead time for this process can take up to 7-10 business days from the time the order was placed. U&O Distribution will not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.
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Return
Items covered by U&O Distribution Standard Return Policy, those products for which U&O Distribution states "This item is covered by U&O Distribution's Standard Return Policy", can be returned for a refund or replacement. You must request a return within 30 days of the delivery date.
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Our Policy
We founded U&O Distribution with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.